What Does Your Language Say About You?

What comes out of your mouth always makes a difference.

Posted by Adam Weissman, Director of IT and Legal Technology at Glenmont Group.

No matter how small or big the organization, have no doubt that the messages communicated from anyone and everyone who holds a management or leadership role will guide the culture of the company. In the last decade alone, news stories have documented the wildest success stories and catastrophic failures of some of the most recognized corporate names in the world. When you read or listen to interviews with current and former employees, it is seemingly common for these recounts to point directly and specifically at the messages being delivered from the top-down. References to emails, company-wide memos, and management directives that enabled certain behaviors and fostered particular protocols are brought to light. They refer to singular management-delivered and -driven messages that inspired an entire organization to do better or, conversely, connect specific incidents and communications that ultimately and negatively altered the undercurrent of employee sentiment.

In a recent article entitled “How Language Shapes Your Organization” by Kevin Allen, a contributing author to Harvard Business Review, the impact and power of the words used by managers and executives is analyzed. His commentary assigns responsibility and accountability to even the most casual of communications from those in a leadership function.

http://blogs.hbr.org/cs/2012/07/how_language_shapes_your_organization.html

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Glenmont Group is a boutique search firm that concentrates on Professional Services, with a focus in the Legal & Content space. Because we are a highly focused boutique firm, we offer expertise in the industry that other search firms cannot. Our staff has been trained on, employed in or consulted for these industries so there is no learning curve. This means that you will not see resumes off of "job boards" that seem to have little or no connection to the position you are trying to fill. In fact, just the opposite is true. Our process includes a competitive analysis that identifies the top candidates in your given field. At Glenmont Group, we strive to develop and maintain long-term professional relationships with our clients. We believe in a business relationship based on hard work, cooperation, integrity, trust and a sense of humor. We are also active members in our industries by working on or with the Executive board of our industry trade organizations such as; IQPC, EDRM, LMA, PMA, ALSM, ALA, AIIM, ARMA. This assures constant access to a network of those highest quality candidates who are involved in these organizations.

Posted in Advice, Insights, Management, Outside Articles

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